Terms & Conditions

By accessing or using the Natura Sparsh website (naturasparsh.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

These terms apply to all visitors, users, and customers of our website. We reserve the right to update these terms at any time, and changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of any revised terms.

All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time.

Product images are for illustrative purposes only. Actual product appearance may vary slightly due to photography and screen settings.

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or abuse. In such cases, a full refund will be issued.

Prices are listed in Indian Rupees (₹) and are inclusive of all applicable taxes unless stated otherwise. Prices may change without prior notice, but changes will not affect orders already placed and confirmed.

Payments are processed securely through Razorpay. We accept Credit Cards, Debit Cards, Net Banking, UPI, and Cash on Delivery (where available).

By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the selected payment method.

For Cash on Delivery orders, please ensure payment is made at the time of delivery. Repeated refusal to accept COD deliveries may result in the removal of COD as a payment option for your account.

In case of payment failure, please contact your bank or payment provider. If an amount is debited but the order is not confirmed, it will be automatically refunded within 7 business days.

All content on this website — including text, images, logos, product descriptions, graphics, and code — is the exclusive property of Natura Sparsh and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without prior written permission from us.

The "Natura Sparsh" name, logo, and all associated branding are trademarks of Natura Sparsh. Unauthorized use of our trademarks is strictly prohibited.

Natura Sparsh provides products and services "as is" without warranty of any kind, express or implied.

While we strive to ensure our products are of the highest quality, individual results may vary. We cannot guarantee specific results from the use of our products.

We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to health reactions beyond normal expected use.

We recommend performing a patch test before using any new product, particularly if you have known allergies or sensitive skin.